No, but you can find an AirMarker video on our website AirMarker.swiss about the areas of application and operation. The video shows how the AirMarker is triggered, how it unfolds and rises, including all the important information.

In the packaging you will find the user manual as well as a step-by-step guide for registering the product on AirMarker.swiss/en

Your safety is our top priority, which is why the AirMarker is intended for single use only! All components of the AirMarker go through a strict quality control and as long as it remains in its hard cover and protective film, the AirMarker is in perfect and ready-to-use condition. Once the AirMarker is in use, it should be returned to us. We will replace and or repair it at a discounted price. In this way, we guarantee that only faultless and ready-to-use AirMarkers are in circulation.

Return it to us and receive a new AirMarker at a special price. All you have to do is log in to Basecamp and follow the return process.

Your AirMarker is at its best in your backpack, this way it will certainly be with you on your next outdoor adventure. It is important that the AirMarker is stored in a dry and cool place and not exposed to the direct sunlight.

Order your AirMarker directly here.

Once you have received an order confirmation, the delivery process is triggered. In this case, please contact the Customer Service (sales@airmarkeraustralia.com.au).

Once you have received an order confirmation, the delivery process is triggered. In this case, please contact the Customer Service (sales@airmarkeraustralia.com.au).

Please contact the Customer Service (sales@airmarkeraustralia.com.au). In case of a failed delivery, the costs will be charged to the customer.

With your order confirmation you will receive a tracking number and a link where you can check the delivery status of your AirMarker at any time.

If you have registered as a customer, you will find your order number under your orders in Basecamp. If you have ordered as a guest, you will find it in your order confirmation, which will be sent to you by e-mail.

Pay easily and safely with Visa and Mastercard, Apple Pay.

Payments are made via a payment service provider, ensuring safe and hassle-free payment.

AirMarker can be returned within ten working days in the original packaging and at your own expense. After this period, a return is only possible following an AirMarker use or if the maintenance period has expired. Please contacts sales@airmarkeraustralia.com.au

The processing of your return including security check and refund can take up to 14 days. If the security seal is broken or the AirMarker shows signs of use, no money will be refunded.

You can track your return with your transport provider (e.g. Post, DHL, etc.).

You have changed your mind? If so, you only pay the shipping costs for the return.

Problem solving? That's what we're strong at, because we love to face the difficulties. Please go to the AirMarker Website and fill in the contact form. If you have registered your AirMarker with us after your purchase, it will shorten the process and we can help you even faster.